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Sr Systems Engineer
Category: Telecommunications
  • Your pay will be discussed at your interview

Job code: lhw-e0-90565404

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Samsung Mobile

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  Job posted:   Tue Jun 5, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Sr Systems Engineer
**General Description**
This is a client/customer facing role which requires candidate to work on both strategic long term and short term plans and projects. Candidate will need to build strong relationships with carriers on various levels to acquire through knowledge about carrier's requirements and communicating them back to HQ. Candidate will need to understand new technologies and will need to present new technologies to non-technical people as well as developers. Candidate will need to provide technical support to customer and Samsung's sales and account teams. Candidate will lead interface for all carrier/customer interactions related to feature lockdown and compliance. Essential Duties and Responsibilities include the following: Other duties may be assigned. In this position, either directly or through others, the incumbent will:
* Review and understand customer requirements and articulate them clearly back to R&D; and internal teams.
* Lead interface for all carrier interactions, coordinating and driving customer meetings, communications and reports with both carrier and HQ.
* Build strong and positive relationships with carriers and leverage it for requirements negotiations and Samsung's business need.
* Constantly communicate with HQ, Dispatchers and Business teams to understand Samsung strategy and long term interests. Based on Samsung's strategic plan and leveraging your own initiative/relationship with the customer, proactively negotiate and drive closure on carrier compliance related gaps/issues.
* Execute strong risk management practices on all projects for your carrier - start with lessons from previous mistakes and ensure no recurrence, then what new risks come with new device and plan risk avoidance or remediation.
* Keep abreast of new and emerging technologies and apply technical information to analyze and develop current and future products. Prepare reports, compile and analyze data, and engineer information for the effective communication of processes, results, plans, recommendations and conclusions.
* Manage new technology trials.
* Perform complex systems testing, verification and work to resolve issues related to supported products.
* Generate problem reports and ensure satisfactory resolution of all problems.
* Interface with software and hardware design groups and provide assistance for their activities of debugging and resolution.
* Above all else, it is critical to ensure project success by anticipating issues and preventing them from occurring; or dealing with the issues that do arise in as effective and quick a way as possible. Know what Samsung wants, and drive relentlessly for that. Given this is a senior position - the right candidate will step up in difficult situations and drive solutions across internal teams and the customer.
**Necessary Skills / Attributes**
* Degree in Engineering, Computer Science or related field preferred with business or program management focus.
* 8-10 years of experience in program management of consumer electronics or software development projects with 10+-years overall experience in the telecommunications or software development engineering
* Strong IMS protocol experience required
* Ability to read, write, interpret, provide critical review and act on a very high level and full understanding of technical requirement documents, engineering test manuals, standards and specifications, materials, customer applications and related documents.
* Wireless network system architecture, platform security, enterprise mobile solutions, cloud computing, DRM, FOTA, Network protocols, VoLTE, SMS, MMS, IOT, HDMI, HDCP, DLNA, and Power management.
* Wireless software development or QA/Testing engineering.
* Experience in delivering integrated and tested software for CDMA/LTE mobile handsets.
* Experience in wireless carrier based testing for US operator requirements and mobile devices.
* Experience using LTE, CDMA, EVDO, UMTS, and GSM in wireless network systems.
* Experience working with VoLTE handset features and applications including SMS, EMS, Multimedia, data, or MIP.
* Experience performing embedded and UI software tests on mobile handsets.
* MS Project, Excel, PowerPoint, Access.
* PC and UNIX workstation experience in a LAN/WAN systems environment.
* Ability to develop and maintain excellent working relationships with other engineering and technical support personnel.
* Ability to manage, plan, organize, and prioritize multiple engineering support assignments and projects.
* Demonstrated high competency level in communication of technical information.
* Ability to communicate, through email and reports, or orally, complex technical matters to an audience of equal or higher level technical competency. Physical/Mental Demands and Working Conditions: The position requires the ability to perform the essential duties and responsibilities in the following environment:
* Work is generally performed in an office desk or lab environment.
* Requires considerable movement and transportation of equipment or samples with a high security mentality
* Performs work under time schedules which are normally periodic or cyclical and include: time sensitive job stress, fatigue, intellectual challenge, constant technical data feedback, language barriers, and product management stress.
* Highly ethical personality preferred to handle unpublished samples and equipment. (Requires not to disclose all information and knowledge to public)
* Operate a computer keyboard and view a display terminal for more than 40% of work time, including prolonged periods of time.
* Perform reliability tests by operating small model devices for more than 50% of work time.
* Frequently works additional hours beyond normal schedule.
* Require business trips for short terms and long terms; short terms from 1 day to 2 weeks and long terms up to more than a month.
**Company Information**
Since being established in 1969, Samsung Electronics has grown into one of the world's leading technology companies and has become recognized as one of the top 10 global brands. Samsung is currently ranked #2 on Forbes' "Most Reputable Tech Companies" for 2016 and #6 on Interbrand's "Best Global Brands" list for 2017.Our network extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. As a result of our commitment to innovation and unique design, the Samsung organization is one of the most decorated brands in the electronics industry. Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today's technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America's fastest growing home appliance brands. Samsung's philosophy is based on our strong determination for growth, perpetual innovation and responsibility to corporate citizenship. As part of our Samsung Gives philanthropic platform, we offer companywide Days of Service, a volunteer time off program, and an employee giving match program, so our employees can support causes that are closest to their hearts and choose how they want to give back. Since 2002, Samsung has provided more than $46 million to more than 1,000 public schools and community organizations in the United States through its many citizenship initiatives, including the STEAM-education based Solve for Tomorrow Contest. At Samsung we work hard - every day. It is a fast-paced and challenging work environment, and we are a nimble team that constantly pushes ourselves to be the best. If you have energy, passion, dedication and drive, and you thrive in a fast-paced workplace, the rewards at Samsung are many. Apply today and find out why LinkedIn ranked us as one of North America's Most InDemand Employers in 2015. Samsung Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.
*Category:* System Engineering
*Full-Time/Part-Time:* Regular Full-Time
*Location:* , Bellevue Washington, Mountain View California, Bellevue Washington

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